Shipping Details
Shipping
Kai's Cupcakes ships every Tuesday we use Australia Post and ONLY Express Post
Please select SHIPPING when ordering your Items choose flavours etc.. and head to check out
Cut off for ordering
Orders received after 10pm (AEST) Sunday will be shipped the following week
Processing time - All Brownies and Cookie products are baked and packaged the day before we ship (Monday) this ensures time to make your order as they are freshly baked for quality and freshness
Where do we ship
We ship to all Australia States
How long will my order take to ship
AUSTRALIA - 1 - 4 days, We use Australia Post and Express post only
Orders shipped to metro cities usually take 1+ business days, orders shipped to regional locations can take up to 4 business days to arrive
You acknowledge that once your order has been shipped, any postage delays are out of our control
What will it cost me for shipping
We have a Flat rate of $14.95 per box for Express post
What happens if I'm not home to receive my delivery?
If you are not home to receive your package, Australia Post will leave it in a safe place PLEASE NOTE - All orders are packaged in a shipping box and put in a mailer bag for safer transport, however Kai's Cupcakes can not be held responsible for the package if the recipient is not present to receive the order
If you are concerned about your package being left outside and exposed to pests and or heat damage we recommend sending to an address where it can be collected or to a parcel locker
Order Cancellations and Modifications
We reserve the right to decline an order cancellation if we are unable to complete the request before the order has already been shipped, Please double check your order before placing it, ensuring all details in your delivery address are correct , If an order has already been fulfilled we cannot modify the order or shipping address
