Refund Policy
Refund Policy
Unfortunately due to our product being food we are unable to offer refunds due to health and safety regulations
If your package arrives incorrect or damaged (badly) we do require a photo of the product to assess refund eligibility
To be eligible for a refund/return the item must be unused and in the same condition it arrived in and in the original packaging
We do not offer a refund for change of mind once order has been shipped
Please contact us by email at Kaiscupcakes17@gmail.com to start a return