Refund Policy

Refund Policy

Unfortunately due to our product being food we can't offer you a refund 

If your package arrives incorrect or damaged (badly) we do require a photo of the product to assess refund eligibility 

To be eligible for a refund/return the item must be unused and in the same condition it arrived in and in the original packaging 

We do not offer a refund for change of mind once order has been shipped

Please contact us by email at Kaiscupcakes17@gmail.com to start a return