Refund Policy

Refund Policy

Unfortunately due to our product being food we are unable to offer refunds due to health and safety regulations

If your package arrives incorrect or damaged (badly) we do require a photo of the product to assess refund eligibility 

To be eligible for a refund/return the item must be unused and in the same condition it arrived in and in the original packaging 

We do not offer a refund for change of mind once order has been shipped

Please contact us by email at Kaiscupcakes17@gmail.com to start a return